AIRA customer care

RETURN POLICY

If the size or product is not right, start a request within seven days of delivery.

Eligibility

Products must be unworn, unwashed, unused and returned with their original tags and packaging.

Size exchanges depend on live stock. If the requested size is unavailable, our team will offer the closest eligible alternative or return option.

Contact AIRA promptly with the order number and clear photographs so our team can prioritise the request.

Approved refunds are processed to the original agreed payment method after the returned product passes inspection.